Privacy Policy & Terms And Conditions
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Privacy Policy
Privacy Policy
SMSF Total Solutions ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with our website, services, or communications.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary for us to provide our services, including but not limited to:
Name, date of birth, and contact details (email address, phone number, postal address)
Identification and verification information
Financial information relevant to SMSFs, taxation, property, finance, or investment services
Information about your superannuation, SMSF structure, and related entities
Website usage data, including IP address, browser type, and pages visited
Any other information you voluntarily provide to us through forms, enquiries, or communications
2. How We Collect Personal Information
We collect personal information in a number of ways, including:
When you complete an enquiry or assessment form on our website
When you contact us by phone, email, or other electronic means
When you engage our services or request information
Through cookies and analytics tools when you browse our website
From third parties where permitted by law or with your consent
3. Purpose of Collection
We collect and use your personal information for purposes including:
Providing SMSF, property, taxation, finance, and related advisory services
Assessing eligibility or suitability for our services
Communicating with you about our services, updates, or relevant information
Meeting legal, regulatory, and compliance obligations
Improving our website, services, and client experience
Marketing and promotional activities (where permitted by law)
4. Disclosure of Personal Information
We may disclose your personal information to third parties where necessary to provide our services, including:
Professional advisers such as accountants, auditors, financial advisers, mortgage brokers, and solicitors
Service providers, contractors, and technology platforms supporting our operations
Regulatory bodies, government agencies, or courts where required by law
Related entities or business partners with your consent
We do not sell or rent your personal information to third parties.
5. Overseas Disclosure
Some third-party service providers we use may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients handle your personal information in a manner consistent with Australian privacy laws.
6. Data Security and Storage
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:
Secure servers and encrypted systems
Restricted access to personal information
Ongoing review of data protection practices
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to meet legal and regulatory requirements.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. You may choose to disable cookies through your browser settings; however, doing so may affect website functionality.
8. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out of date. Requests should be made in writing using the contact details below.
9. Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you may lodge a complaint by contacting us. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will be published on our website and will apply from the date of publication.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
SMSF Total Solutions
Email: [email protected]
Phone: 0482 080 204
Last updated: January 5, 2026
Terms and Conditions
Last updated: January 5, 2026
Welcome to the website of SMSF Total Solutions ("we", "our", "us"). By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you must not use this website.
1. General Information Only
The content on this website is provided for general information purposes only. It does not constitute personal financial advice, taxation advice, legal advice, or investment advice.
Any information provided is general in nature and has been prepared without taking into account your objectives, financial situation, or needs. Before acting on any information, you should consider its appropriateness to your circumstances and seek professional advice from a suitably qualified adviser.
2. No Client Relationship
Your use of this website does not create a client, adviser, fiduciary, or professional relationship between you and SMSF Total Solutions unless and until a formal written engagement agreement is entered into.
3. Services
SMSF Total Solutions provides services relating to self-managed superannuation funds (SMSFs), including but not limited to SMSF setup, administration, compliance, property-related solutions, taxation, and associated advisory or support services.
The availability and scope of services may vary and are subject to eligibility criteria, regulatory requirements, and separate engagement terms.
4. Accuracy of Information
While we take reasonable care to ensure that the information on this website is accurate and up to date, we make no representations or warranties as to the accuracy, completeness, reliability, or suitability of the information.
To the maximum extent permitted by law, we disclaim all liability for any loss or damage arising from reliance on information contained on this website.
5. Eligibility and Compliance
SMSF establishment and property investment involve legal, regulatory, and financial requirements. Not all individuals are eligible to establish or invest through an SMSF.
Any examples, scenarios, calculators, or projections provided on this website are illustrative only and do not guarantee outcomes.
6. Third-Party Links and Content
This website may contain links to third-party websites or content. These links are provided for convenience only and do not constitute endorsement.
We are not responsible for the content, accuracy, or privacy practices of third-party websites.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, videos, and downloadable materials, is owned by or licensed to SMSF Total Solutions unless otherwise stated.
You may view and download content for personal, non-commercial use only. You must not reproduce, distribute, modify, or exploit any content without prior written consent.
8. Website Use
You agree not to:
-Use the website for unlawful purposes
-Interfere with the operation or security of the website
-Attempt to gain unauthorised access to systems or data
-Submit false or misleading information
We reserve the right to suspend or terminate access to the website at our discretion.
9. Limitation of Liability
To the maximum extent permitted by law, SMSF Total Solutions excludes all liability for any direct, indirect, incidental, consequential, or special loss or damage arising from your use of, or inability to use, this website.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Changes to These Terms
We may update these Terms and Conditions at any time. Any changes will be effective immediately upon publication on this website.
Your continued use of the website constitutes acceptance of the updated Terms and Conditions.
12. Governing Law
These Terms and Conditions are governed by the laws of Australia. You submit to the exclusive jurisdiction of the Australian courts.
13. Contact Us
If you have any questions regarding these Terms and Conditions, please contact:
SMSF Total Solutions
Email: [email protected]
Phone: 0482 080 204
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
General Advice Warning
The information contained on this website has been prepared for general information purposes only. It does not constitute, and should not be relied upon as, personal financial advice, taxation advice, legal advice, or investment advice.
Any advice provided is general in nature and has been prepared without taking into account your personal objectives, financial situation, or needs. Before making any financial, investment, taxation, or property-related decision, you should assess whether the information is appropriate to your circumstances and consider obtaining advice from a suitably qualified professional.
While reasonable care has been taken to ensure that the information on this website is accurate and up to date, no representations or warranties are made as to its accuracy, completeness, reliability, or suitability. To the maximum extent permitted by law, we disclaim all liability for any loss or damage arising from reliance on the information contained on this website.
Past performance is not a reliable indicator of future performance.
Contact
Ground Floor, Suite 2, 51-53 Cross Street Guildford NSW 2161, Guildford NSW 2161
0482 080 204
Seamless.Hassle Free. SMSF Property
Business hours:
Mon - Fri : 10AM - 6PM
Weekends: Appointment Basis
© SMSF Total Solutions. 2026. All Rights Reserved.